Please confirm counter operating hours and recommended check-in times for the airport you will be departing from by contacting the EVA Airport Office.

What do I need for check-in?

1. Ticket
   Present your ticket, valid and issued in accordance with EVA requirements. Use your flight coupons in sequence from the place of departure as shown on your ticket. Your ticket will be void if it is mutilated or has been altered by anyone other than EVA or an agent authorized by EVA. Because fares vary by season, area and other factors, and to avoid paying a fare difference later, please verify that your booking and ticket correspond.
2. Travel Documents
   Carry your passport and remember that some countries require that it be valid for a certain period after your departure date, e.g., six months. Also, carry prepared exit, entry, transit, health and any other documents required by laws, regulations or requirements of the countries on your travel itinerary, including copies for EVA to retain.  Please remember that failure to comply with regulations or prepare proper documents could result in boarding refusal or deportation.
3. Checked and Unchecked Baggage
   Please make sure that tags or identification labels are attached to each piece of luggage you are taking on your trip.  EVA check-in counters will also give you name tags to be filled out in English and attached to your baggage. Please refer to your ticket for your Free Baggage Allowance. If your checked baggage exceeds the allowance for your ticket, you will be required to pay an Excess Baggage Charge. Your baggage can usually be tagged and checked all the way through to your final confirmed destination. Your Unchecked Baggage or the piece you can carry with you onboard the aircraft is restricted in quantity, size and weight and must comply with security, flight safety and cabin facilities. Please keep in mind that security, customs or other officials may be required to examine your baggage.

1. Check your boarding pass to make sure it is correct, e.g. name, flight, destination etc.
2. Verify that your checked baggage has been tagged to the correct destination and that you have the correct receipt(s).
3. Confirm that all of your travel documents and your ticket, including coupons for onward and return flights, have been returned to you.
4. Complete necessary formalities, such as security, pay airport taxes and service charges, etc.
5. Go to your boarding gate early so that you will be ready to board the aircraft at least 30 minutes before departure.

1. Pregnant mothers, those seriously ill, or lacking sufficient mobility, strength or dexterity in both arms/hands or legs;
2. Less than 15 years old;
3. Lacking the ability to read or understand instructions related to emergency evacuation provided by EVA in printed, or graphic form or the ability to convey information orally to other passengers;
4. Blind or lacking sufficient visual capacity;
5. Deaf or lacking sufficient aural capacity;
6. Lacking the ability to convey information orally to other passenger;
7. Having the responsibility of caring for small children;
8. Deportees or their escorts;
9. Traveling with service animals (ex: guide dog);
10. A passenger with baggage carried on a seat;
11. With any condition that might cause bodily harm if you perform any of the applicable.

1. Be able to locate the emergency exit;
2. Be able to recognize the emergency exit opening mechanism and the operation instructions;
3. Be able to read English well enough to understand the instructions for operating the emergency exit, follow hand signals and oral directions given by crewmembers;
4. Be able to stow or secure the emergency exit door so that it will not obstruct use of the exit;
5. Be able to activate and stabilize the slide after deployment to assist others in getting off the slide;
6. Be able to assess, select, and follow a safe path away from the emergency exit and aircraft. Be willing to help other passengers away from the plane.

If you cannot or do not wish to perform these functions, please see an EVA AIR representative to be reseated. Your compliance with the regulations and assistance to cabin safety will be highly appreciated.