Order a Ticket Award

How to Order a Ticket Award All award reservations can be made through any EVA Air Reservation Office. The member or authorized designee with valid and sufficient  Electronic Miles under a same Evergreen Club membership can go to any EVA Air office during office hours to issue an award ticket (except for airport ticket counters). By logging into the Evergreen Club account online, members can make reservations, change itineraries and issue  Award Tickets. Please note that the award reservation on the EVA website can only apply to the same international gateway and non-stopover round trip on EVA Air's or UNI Air's international flights. When members make an award reservation, please ensure there are sufficient and valid Electronic Miles for an award ticket and provide the intended class. Please also state the booking code of the issued award ticket that you are holding when you want to change the itineraries. Booking code for an award ticket are as follows: Airlines Award Tickets Class Booking Code Ticket validity after issued EVA Air Super Business Class / Premium Laurel Class D One Year Evergreen Deluxe Class / Elite Class W One Year Economy Class I One Year Continental Airline First Class I One Year Economy Class X One Year UNI Air Domestic Business Class D Six Months Economy Class W Six Months UNI Air Internternational Business Class D One Year Economy Class I One Year Please notify any of our local ticket offices in advance and allow yourself some extra time, as the system requires 5 working days to process your application. An award ticket is valid for one year from the date on which it was issued. (Exception:UNI Air's domestic award ticket is valid for 6 months from the date it was issued) An award ticket can be changed as follows: Item Entirely unused award ticket Partially used award ticket Change of  name Not permitted Not permitted Change of routing Permitted (note1) Not permitted Change of booking class Permitted (note1) Not permitted Change travel date to "Peak Period" Permitted (note1) Not permitted  Refund Permitted (note2) Permitted (note3) Note 1: A service fee of US$50.00 will be applied to any change.  Any mileage differences will not be               returned back to member's account if the reissued award ticket requires fewer Electronic               Miles than the original itinerary. Additional Electronic Mileage may be collected if the award               ticket is requested for reissue.  If the Electronic Miles used for the original award  ticket               had expired when the ticket is reissued, then that same number of Electronic Miles equal to               those that have expired will be collected. The validity of the reissued ticket is the same as the               validity of the original issued ticket. Note 2: Upon request, EVA Air can refund taxes and surcharges on an unused award ticket and               converted back into Electronic Miles if still valid. A service fee of US$50.00 will be applied. Note 3: Upon request, EVA Air can refund taxes and surcharges on partially used award ticket, but               it cannot be converted back into Electronic Miles. A service fee of US$50.00 will not be applied. The award ticket holder is responsible for all taxes and surcharges.(payable by credit card or cash only) EVA Air will not provide a free hotel accommodation, day rest service  or shuttle bus service to an award ticket holder. If an award ticket is lost, it cannot be replaced. Award tickets cannot be used with the EVASION program or UNI Holidays program. An award ticket holder cannot obtain a seat/class upgrade by paying the fare difference. Diamond, Gold and Silver Card holders using award tickets can enjoy all the exclusive privileges that accompany each Evergreen Club  membership level. Diamond Card members, however, cannot use the guaranteed booking privilege in conjunction with an award ticket. EVA Air and its partner airlines reserve the right to restrict departure dates and the number of free award ticket holders on any one flight. Requirements for ordering EVA Air / UNI Air International Award Tickets 1.Regular Period requirements for ordering Award Tickets                Class Economy Evergreen Delux Elite Class Super Business Premium Laurel Class Asia Pacific  Between Taiwan &  Hong Kong / Macau /  Mainland China　 35,000 Miles ---          50,000 Miles  Within Asia 35,000 Miles 40,000 Miles          50,000 Miles  Between Asia & Oceania 100,000 Miles ---         135,000 Miles America  Between Asia & America 100,000 Miles 110,000 Miles         135,000 Miles Europe  Between Asia & Europe 100,000 Miles 110,000 Miles         135,000 Miles 2.Peak Period requirements for ordering Award Tickets                  Class Economy Evergreen Delux Elite Class Super Business Premium Laurel Class Asia Pacific  Between Taiwan &  Hong Kong / Macau /  Mainland China  75,000 Miles ---         100,000 Miles  Within Asia 75,000 Miles 80,000 Miles         100,000 Miles  Between Asia & Oceania 150,000 Miles ---         180,000 Miles America  Between Asia & America 150,000 Miles 165,000 Miles         180,000 Miles Europe  Between Asia & Europe 150,000 Miles 165,000 Miles         180,000 Miles * If any travel date is during the Peak Period, the award ticket needs to be issued by the   "Peak Period Requirements for Ordering Award Tickets" standard. * If there is a surface sector between Hong Kong/Macau/Mainland China and Asia (Eg. TPEHKG//BKKTPE),    the requirements for ordering award tickets and peak period " Within Asia" is applied. Peak Period Route 2010 2011 Between Taiwan & Hong Kong/Macau/ Mainland China　 FEB09-FEB19 JUN25-JUL10 SEP25-OCT12 JAN29-FEB08 JUN25-JUL10 SEP25-OCT12 Within Asia JAN01-JAN06 FEB09-FEB19 JUN21-AUG20 DEC15-DEC31 JAN01-JAN06 JAN29-FEB08 JUN21-AUG20 DEC15-DEC31 From Asia to America for roundtrip (*Note1) JAN01-JAN10 FEB09-FEB19 JUN21-AUG20 JAN01-JAN10 JAN29-FEB08 JUN21-AUG20 From America to Asia for roundtrip (*Note2) FEB09-FEB19 JUN01-JUL15  DEC10-DEC26 JAN29-FEB08 JUN01-JUL15  DEC10-DEC26 Within Asia & Europe JAN01-JAN10 FEB09-FEB19 JUN25-JUL31 AUG20-SEP10 DEC11-DEC25 JAN01-JAN10 JAN29-FEB08 JUN25-JUL31 AUG20-SEP10 DEC11-DEC25 Within Asia & Oceania JAN04-JAN25 FEB09-FEB19 JUN19-AUG15 JAN04-JAN25 JAN29-FEB08 JUN19-AUG15  *Note1: Award Tickets with outbound flight from Asia to America will determine for the roundtrip ticket.  *Note2: Award Tickets with outbound flight from America to Asia will determine for the roundtrip ticket. Please note: Not applicable routes: Charter flight route. Some code-shared routes with partner airlines. Eg:Taipei-Nagoya and Taipei-Tokyo routes code-shared with All Nippon which are operated by All Nippon.  Taiwan connecting domestic flight. (Eg:Taiwan Taoyuan International Airport to Kaohsiung International Airport  flight and vice versa.) No additional miles are required when travel on international flight and connect Taiwan Taoyuan International Aiport to Kaohsiung International Airport and vice versa. In addition to the turnaround point, one free stopover is allowed for each trip. Furthermore, only one additional stopover is allowed with additional 20,000 miles upon ticket issue. Intermediate stop or transit in Taipei or Kaohsiung is not permitted for travel wholly within Asia, unless they are the turnaround point. (Example: From Singapore to Hong Kong via Taipei, from Hong Kong to Singapore via Taipei is not allowed.). Award tickets may be used to travel from a point of origin to the turnaround point and return to the point of origin only. This intermediate stopover point must be within a continuous route between point of origin and point of destination without backtracking. Use of a different surface sector is permitted at the origination point or turnaround point or at both origination and turnaround points. However, the outward point of departure and the inward point of arrival must be in the same area. The outward point of arrival and the inward point of departure must also be in the same area.  However, as an exception, an journey starting from Taiwan to a turnaround point is limited back to Taiwan only.  Surface sector is at passenger's own expenses. (Eg1.Area Definition: Asia, Oceanic, America, Europe. Eg2. Permitted Sample: Permitted: (A) Singapore/Taipei/Kuala Lumpur. (B) New York/(x)Taipei/Singapore-/(//)Kuala Lumpur/(x)Taipei/Seattle). Not permitted: Taipei/Los Angeles/(x)Taipei/Hong Kong For travel to or beyond Taipei, mileage deduction is based on standard long haul routes. When different aircraft types are used during the short-haul routes, the class of cabin service cannot be higher than that service on the long haul routes. Round-trip award tickets with different class service:  Mileage deduction will be redeemed according to the higher cost one. Award tickets may be issued to combine UNI Air international route with EVA Air. Requirements for ordering Uni Air Domestic Award Tickets Route Economy Business Taiwan Domestic Routes 25,000 Miles  50,000 Miles Please note：  Domestic award tickets are only available for a round-trip journey.   Blackout Date for Taiwan Domestic Routes： 2010 2011 DEC31 JAN01-JAN03 JAN29-FEB07 FEB25-MAR01 APR01-APR06 JUN03-JUN07 Requirements for ordering Continental Airline Award Tickets Within or between the 48 contiguous U.S.,  Alaska and Canada Economy First 35,000 Miles 55,000 Miles Please note： Award tickets can be issued after reservations have been confirmed for the entire journey. Award tickets are only available for a round-trip journey which can include one open-jaw and one en-route stopover point for the entire trip.　 Code-shared routes operated by another airline are not available for award ticket redemption.