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- Enrolment in the Evergreen Club is limited to individuals. In case of loss or theft of your membership card, please contact your local EVA Air office or Evergreen Club service center immediately. 1,000 miles are required each time for Green Card member applying to reissue membership card.
- Your Evergreen Club card is the sole property of EVA Airways Corporation. EVA Air reserves the right to disqualify any member who fails to follow or abuses program policies.
- EVA Air reserves the right to interpret and apply the policies and procedures communicated in this membership handbook. All judgments by EVA Air shall be final and conclusive in each case.
- EVA Air reserves the right to take all appropriate legal action necessary to disqualify violators from further participation in the program in case of failure to follow program policies and procedures or misrepresentation of information.
- EVA Air is not responsible for the loss or delay of any mailed correspondence resulting from an incorrect address.
(1) Member himself/herself can call any of our Evergreen Club service centers.
(2) Notify any of our Evergreen Club service centers via fax or mail.
(* Print "Member Data Change Application Form")
(3) Modify your Evergreen Club membership personal data via EVA Air's website.
- Members' information cannot be mailed to travel agency or hotel addresses.
- EVA Air is not responsible for loss or delay of mailed correspondence resulting from an incorrect address.
- Please show your membership card for entry to all EVA Air's facilities, and to receive membership benefit entitlements. EVA Air reserves the right to refuse entry/entitlements to any member who fails to adhere to these regulations.
- EVA Air cannot be held accountable for countries/areas where the Evergreen Club award program mileage accumulation is illegal or unenforceable.
- If events beyond the control of EVA Air, such as civil disturbances, war, strikes, or acts of God, materially affect its ability to provide awards, the program may be in part or in whole suspended/ terminated or cease to be applicable in the areas affected by such events.
- EVA Air reserves the right to rectify any inconsistency with regard to member's mileage accumulation.
- Members may terminate their membership by sending written notice to Evergreen Club service center at any time.
- Upon the death of a member, his/her membership will be automatically terminated.
- While the membership is terminated, the private membership account will not be reserved, and the membership mileages and electronic upgrade certificates will be ceased.
- EVA Airways will disqualify the Evergreen Club member who violates Section A or Section B from further participation in the program and revoke all membership mileage credits and electronic upgrade certificates immediately.
(A) Member hereby agrees not to sell, purchase, barter, bestow, lease, loan, assign, and deposit the
mileage credits or electronic upgrade certificates by internet, newspaper or magazines or make
others to do so.
(B) Member hereby agrees not to diffuse the information to sell, purchase, barter, bestow, lease,
loan, assign, and deposit the mileage credits or electronic upgrade certificates in internet,
newspaper or magazines or make others to do so.
- EVA Air reserves the following rights:
(A) to modify and/or discontinue the Evergreen Club program.
(B) to modify the terms and conditions of the Evergreen Club award program.
- Your participation in the program will be governed by these provisions. It is the member's responsibility to read and understand all of them.
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